Product Care

 

MARBLE AND MALACHITE

  • Stone can be classified into two categories: siliceous stones such as granite and slate are more durable and relatively easy to clean, while calcareous stones, such as marble, limestone and onyx, are more porous and sensitive to acidic cleaning products.
  • Marble is a porous material and will quickly absorb spills on the surface. Blot spills immediately to minimize staining.
  • Marble is not sealed. You may apply an over-the-counter sealant which will provide a small amount of surface protection, but you will still need to act quickly to clean spills. Use a slightly damp cloth to clean as needed. Wipe dry.
  • Abrasive cleaners, chemical solvents, strong detergents, cleaners with bleach, and furniture polish are to be avoided.
  • Trivets, coasters, placemats and adhesive felt pads can help to prevent scratches.
  • Over time marble will develop a patina from use, with variations in colour and surface sheen.
  • Malachite is softer than many other gems, so it can be fairly easily scratched. Over time, this stone evolves naturally to develop a matte surface, which emphasizes its unique character. Since malachite is sensitive to heat, acid, ammonia and hot water, it should be treated with care.
  • Malachite is softer than common quartz, and since ordinary dust often contains traces of quartz, simply wiping off dust can eventually lead to reduced polish and unwanted surface scratches. To clean your malachite, simply use soapy water and a soft cloth. Be sure to rinse well to remove soapy residue. 

INSTRUCTIONS FOR ALL WOOD FURNITURE

  • Moisture and heat can damage any wood finish. We recommend that you protect your furniture by using coasters and trivets. Always wipe up moisture promptly and dry with a soft cloth.
  • Avoid dragging sharp or rough objects across the surface of your wood furniture. Adhesive felt pads, trivets, coasters and placemats can help prevent scratches.
  • It is recommend to avoid direct contact with rubber bumpers and candle wax as it may react with the wood’s finish and leave a stain.
  • Wood will naturally expand and contract with seasonal humidity changes. Maintain consistent humidity levels to minimize movement in the wood and prevent warping. Do not place/leave hot or moist objects directly on the wood.
  • Over time, air and sunlight will change the color of natural wood. Occasionally rotate the items placed on your wood furniture to allow a more uniform color to develop. Expose table leaves to the same amount of air and sunlight as your table.
  • Care for your wood furniture according to its finish.

LACQUER, COLORED OR STAIN

  • Lacquered, colored or stained wood is susceptible to scratches. It is recommended to use adhesive felt pads, trivets, coasters and placemats to protect your furniture.
  • For persistent spots, gently clean with a soft cloth and a solution of water and mild detergent. Wipe dry.
  • Do not use cleaning products containing ammonia, alcohol or petroleum.
  • Avoid furniture polish as it can accumulate over time and leave a residue.
  • Maintain wood and lacquer by not placing near heaters and air conditioning units to prevent over-drying or exposure to excessive moisture.
  • Keep clear from extreme humidity changes in your home, as extremely dry air can cause wood to crack and lacquer to lift.
  • Care for your wood and lacquer pieces by dusting regularly with a soft cloth. 

CAST BRONZE

  • Cast bronze pieces are treated with a patina that gives each piece its distinctive colour. Although bronze is extremely hard and lasts for centuries, the patina is the most delicate element. Its long-term beauty depends upon proper placement and care.
  • Clean by using a dry or slightly dampened cloth or a vacuum brush. If soiled, use a light soap with luke-warm water. Wipe clean with a damp dry cloth. Dry with a clean cloth to avoid water spots.

AGED BRASS AND METAL

  • Maintain with regular dusting.
  • Wipe spills immediately
  • Clean with mild soap and water, dry thoroughly. Do not use a brass cleaner as it will be damage the lacquer.

GLASS AND CRYSTAL

  • Glass and crystal can be cleaned by wiping with a soft damp cloth or glass cleaner with no additives.
  • Apply glass cleaner to a soft cloth rather than directly on to the fixture to avoid overspray that may damage other finishes